Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Dispatch costs (inclusive of legally applicable VAT)

Due to the current crisis situation, we currently have to be flexible and cannot offer a fixed shipping service provider. For the time being, the shipping costs are a flat rate and shipping is via DHL or DPD.

Land / countryVersandkosten / shipping costs
Deutschland / Germany   4,95 €     4,95 €
Österreich / Austria   8,90 €   14,90 €
Niederlande / Netherlands   8,90 €   14,90 €
Italien / Italy 12,90 €   15,90 €
Belgien / Belgium   9,90 €   14,90 €
Tschech. Republik / Czech Republic   9,90 €   14,90 €
Schweden / Sweden 19,90 €   19,90 €

Delivery to Germany 78266 Büsingen is not available.

Vouchers are sent exclusively by e-mail. Therefore, there are no shipping costs for vouchers.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) and for deliveries abroad within 2 – 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

–  Prepayment via transfer
–  Payment via PayPal
–  Payment via PayPal Plus (credit card, direct debit)

In case of deliveries to a foreign country, you have the following payment options:

–  Prepayment via transfer
–  Payment via PayPal
–  Payment via PayPal (credit card, direct debit)
In case of questions, please contact us at the contact details mentioned in the Legal Notice.